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Monday, 22 February 2010
If ever there’s an industry that can switch between geek and cool without missing a beat, it’s the mobile technology sector. Read more
Latest Financial Services Technology News
Friday, 30 July 2010
Wednesday, 28 July 2010
Monday, 19 July 2010
Thursday, 15 July 2010
Banking
Over the years, China has leveraged its liberalisation policies and trade reforms to grow into one of the largest economies in the world. An average Gross Domestic Product (GDP) growth of around 9 per ... Read moreOver the years, China has leveraged its liberalisation policies and trade reforms to grow into one of the largest economies in the world. An average Gross Domestic Product (GDP) growth of around 9 per cent, dynamic trade, high foreign direct investment inflows and skilled manpower, have all played a crucial role in making China's economy prosperous.
Investment and Securities
Twenty years ago, Australia was at the forefront of financial services reform. The proposed changes of Q1 2009-10 give us the unique opportunity to claw back our leading position. We must all take responsibility ... Read moreTwenty years ago, Australia was at the forefront of financial services reform. The proposed changes of Q1 2009-10 give us the unique opportunity to claw back our leading position. We must all take responsibility for working with the regulators and industry to make this a reality.
This white paper argues that the answers to the myriad 'engagement and trust' issues currently perplexing the financial services industry lie in the adoption of smart, intuitive, interactive technology. Read moreThis white paper argues that the answers to the myriad 'engagement and trust' issues currently perplexing the financial services industry lie in the adoption of smart, intuitive, interactive technology. The benefits to the sector, and to the mass market of largely disengaged consumers across Australia, are many.
Communication
The leaders of finance are more and more becoming leaders of their companies. By no means are CFOs, controllers or VPs of finance taking over corporate leadership en masse. But they are increasingly being ... Read moreThe leaders of finance are more and more becoming leaders of their companies. By no means are CFOs, controllers or VPs of finance taking over corporate leadership en masse. But they are increasingly being charged with being a part of that leadership, strategically and tactically. Internally, Finance as a department or group is responsible for the most critical aspects of any firm. Externally, finance is the face of the firm to regulators, lenders, partners and, in many cases, the public at large. In severe economic situations, finance has the responsibility for establishing, managing, or restoring public trust in a firm.
This paper demonstrates how Generation Y prefer, and are indeed adopting, new styles of interactions in how they engage for services. This is leading to growth and diversity in new channels used to reach ... Read moreThis paper demonstrates how Generation Y prefer, and are indeed adopting, new styles of interactions in how they engage for services. This is leading to growth and diversity in new channels used to reach them, and challenges in how they become integrated into existing channels. The key drivers of this are firstly, the rapid rise of social media, secondly mobility with much greater capacity and device capability, and lastly video which is increasingly becoming the preferred medium. The paper provides five key trends on how communications technology can improve customer service delivered to and through Generation Y.
Payments and Processes
The life and health insurance industry is being transformed by the constant evolution of the internet, which is particularly apparent within the affinity distribution model. The web has provided a new ... Read moreThe life and health insurance industry is being transformed by the constant evolution of the internet, which is particularly apparent within the affinity distribution model. The web has provided a new platform for commerce and distribution, enabled more efficient and effective administrative platforms, revolutionised service capabilities and much more.
Insight
The future can be glimpsed in the relatively few organisations that have matured their strategic ability to handle global sourcing. They have converted outsourcing's weak spots - variable quality in relationships ... Read moreThe future can be glimpsed in the relatively few organisations that have matured their strategic ability to handle global sourcing. They have converted outsourcing's weak spots - variable quality in relationships, and little innovation experienced - into opportunities and strengths.
Most companies place priority on strategy over execution even when research clearly shows that execution of strategy actually accounts for 85 per cent of a company's financial results. When it comes to ... Read moreMost companies place priority on strategy over execution even when research clearly shows that execution of strategy actually accounts for 85 per cent of a company's financial results. When it comes to execution, it's not a matter of what, but rather who executes your strategy? Obviously, it's your workforce. Therefore, the critical driver for performance lies in your ability to put the right talent in the right positions, and then aligning the workforce to your strategy. With all of these pieces in place, it is then possible to realise the potential value of your strategy.
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